Ship Reviews
Overall Rating
Based on 132 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Grand Princess
November
Pros: It’s a smaller ship, like layout of ship and decor
Cons: Older ship, chairs is public places are broken down and need to be replaced, toilets out of order frequently and not repaired in a timely manner.
Recommended: Yes
Love the ship but it is an older ship and needs some repairs.
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Alaskan Cruisetour
September
Pros: Clean ship
Cons:
Recommended: Yes
The trip hit all my expectations.
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Alaska Cruise Review
August
Pros: Service!
Cons: None
Recommended: Yes
The service was second to none. The only negatives involved passengers, not crew or facilities. If you go on a cruise, you WILL get sick. That's the "con."
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Alaskan Cruise
August
Pros: beautiful ship, wonderful trip, great service
Cons: ships activities were some what disappointing, not a lot of variety.
Recommended: Yes
Seemed like most activities were early in the evening so we missed them due to dining reservations. We ate between 6-8 typically.
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Grand Princess Alaskan Cruise
July
Pros: Many things to do, friendly staff
Cons: Boring food
Recommended: Yes
2 adults traveling with 2 teens and everyone had an incredible time.
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Five Stars for Grand Princess
June
Pros: The most well kept ship in the fleet despite being the oldest.
Cons: This ship has plainer accoutrements than others in the fleet.
Recommended: Yes
This ship does not have a lot of fancy decoration like newer ships in the fleet, but everything is maintained perfectly. Its's slightly smaller than others. Staterooms are well-maintained and very clean. Very friendly and organized staff. The interior of the ship is well maintained and attractive. Staff are well-trained and friendly. Entertainers are well-selected. Food is excellent. Compared to other ships disembarkment procedures are orderly and timely. Although stateroom decorations were dated to ships of the late 90s, they were very clean and weel-maintained. We enjoyed the covered pool area which made the area temperate for a cruise in Alaska during the cooler months. We were impressed.
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Awesome
June
Pros: Everything is done for you. Crew was so polite and accommodating.
Cons: Buffet food could have been hotter.
Recommended: Yes
Had a great time. Everything was done to perfection. The buffet was great except the food was normally cold or not hot. The staff was polite and professional. I highly recommend Princess
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Sailing on the grand princess
June
Pros: Great food and service. Get the bev plus and upgrade room to balcony mini suite
Cons: Harsh tp and tissues! And hot tubs not that hot
Recommended: Yes
Overall cruise experience excellent. Servers in main restaurants very good
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Cold
May
Pros: Plenty of entertainment
Cons: Cold
Recommended: Yes
When eating lunch and dinner on the 14 th. Deck doors on either end opened to outside which allowed cold air to blow thru dining area.
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This trip fulfilled all my expectations
August
Pros: Staff were great, wonderful weather, very clean
Cons: Food choices at the Princess lodges were a bit limited if you have limited cash. Or don't want leftover food. You can ask for a refrigerator but there are no microwaves in the lodge rooms.
Recommended: Yes
This trip was on my bucket list and we thoroughly enjoyed it. I appreciated having two nights in each of Fairbanks, Denali and McKinley parks. Princess knows how to take care of every need, even on land. The weather was great most of the time. The excursions were on time and did not disappoint.
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Trip to Alaskan Ports & Alaskan Interior
August
Pros: Super Friendly & helpful staff
Cons: Food in Buffet needed to be warmer
Recommended: Yes
I realize it is difficult to keep food warm on a buffet, but it would have been a lot better if the food could be kept warmer, cold fries or lukewarm gravy isn't the best. But overall a great trip. Cabins were well maintained and when there was an issue it was quickly taken care of. Thanks Much
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Alaskan Cruise and train to Deanli
August
Pros: Staff and food were excellent, especially Niamh(Neve) from Ireland, Prince in food service and Roberto in housekeeping
Cons: Ship could use update and fewer upcharge and less expensive shore excursions
Recommended: Yes
So enjoyed Niamh and cruise director Dave. Staff were wonderful and food was very good. Entertainment was good and rangers superb. Especially enjoyed the Mushers Camp excursion in Ketchikan and all of the information about dog sledding, especially as we had a 10 and 13 year old along. the glacier cruises were wonderful and the wilderness Lodge in Denali was wonderful. All in all the travel was made easy and a great way to see Alaska.
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Alaska Cruise
July
Pros: Great Princess Staff
Cons: Older ship
Recommended: Yes
Great scenic cruise
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Grand Princess still graceful
June
Pros: Extremely well maintained
Cons: Still 25 years old
Recommended: Yes
Lovely ship. Crew is phenomenal. Super well maintained. Exceptional service from all sides. Wouldn’t hesitate for a second to book another cruise on this ship.
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TransPacific Sydney to San Francisco
March
Pros: The staff all around were without a doubt the most friendly and sincere group of people that we have encountered on a cruise ship. They were top notch.
Cons: Unfortunately the power failure in the aft section of the ship was a clinker but Princess did an extraordinary job making a tough situation tolerable.
Recommended: Yes
Loved our dinner table staff (Filipina and Ajay) as they were absolutely the best. We dined at our table almost every night on a 29 day cruise. Also the staff at Crooners was also top notch. Princess was fantastic in making accomodations due to the power failure in the aft section 7 of the ship. The captain kept us informed and delivered repairs as soon as it was possible. Hats off the Princess!
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Excellent service
November
Pros: Medallion class app to make reservations and order food and drinks to your location is a real plus
Cons: Need to be somewhat tech savvy to use the new Medallion app
Recommended: Yes
Ship staff was friendly and helpful with the new Medallion app needed to do and check on things. But once you get the hang of it very handy. Food was great in the main dining Tara’s as well as specialty restaurants. Alfredo sit down pizza on deck 5 included in price a nice option. Shore excursions were changed and canceled due to shortage of staff at ports, but this should improve. In Tahiti we were only the 2nd ship to come in since Covid shut downs over 2 years ago. I’d recommend Princess. I had the drink, gratuity and wifi package which I think is well worth it.
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Disappointed
October
Pros: Stops, staff, room service foods
Cons: Food, entertainment, overall ship apperance
Recommended: No
I have been on about 40 cruises so my observation of Princess is based on my experience with other cruise lines.. Ship is old. It actually looks and feels like it. Many elevators, washing machines/dryers not working properly. There was one day where cabin toilet did not work. Food was repetative. If you don't eat pork, steamed vegetables or fish, you will end up only eating hamburgers and hot dogs. Hoeever, the room service food was good. Entertainment was so poor that many people walked out within 10 minutes of the show starting. This was a 29 day cruise and we didn't bother even trying to go to the shows after the 9th day. On the plus side, the staff were wonderful. From getting on board to leaving the ship they couldn't do enough for you. I can't say enough about how generous, attentative and pleastant every single crew member I came in contact was. If I knew this crew was on a different newer Princess ship, I would consider booking another trip on Princess. But since this is not the case, I ended up cancelling two trips planned for 2023.
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Alaska
September
Pros: Staff was great
Cons: Wearing masks! Yes I know it was for safety issues
Recommended: Yes
Staff was helpful and good attitude
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Grand Princess Alaska Northbound and Southbound
August
Pros: The pros for Princess were the staff and the size of the ship. We enjoy the general atmosphere on the ships of princess.
Cons: The food was a little disappointing in the main dining room. It wasn't up to the past standards of Princess.
Recommended: Yes
We enjoy cruising with Princess and have our next two cruises with her booked. The Grand is showing signs of age, but nothing that would keep us from cruising on her again.
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First time cruising
August
Pros: Able to get excursions at the ports so can see the important/recommended sights.
Cons: The loudness of some of the music on board.
Recommended: Yes
Our first cruise. The weather didn’t cooperate on the land portion of the tour but was still beautiful. I like stopping at the ports and having the choice to disembark to view the sights or choosing to stay on the ship and enjoy just laying around. The ships staff was top notch. Very pleasant. Always smiling. Always greeting you. Making sure you had everything you needed. Food. Various cuisines. The buffet with never ending food. All good. Great even. Various things on the ship to entertain you. Movies under the stars. Game show night. Musicians. Comedians. Swimming. Or just hanging out with friends. We would go again. In fact we have booked another cruise for 2024.
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First time cruising
August
Pros: Able to get excursions at the ports so can see the important/recommended sights.
Cons: The loudness of some of the music on board.
Recommended: Yes
Our first cruise. The weather didn’t cooperate on the land portion of the tour but was still beautiful. I like stopping at the ports and having the choice to disembark to view the sights or choosing to stay on the ship and enjoy just laying around. The ships staff was top notch. Very pleasant. Always smiling. Always greeting you. Making sure you had everything you needed. Food. Various cuisines. The buffet with never ending food. All good. Great even. Various things on the ship to entertain you. Movies under the stars. Game show night. Musicians. Comedians. Swimming. Or just hanging out with friends. We would go again. In fact we have booked another cruise for 2024.
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Alaska Cruise
July
Pros: All was good, the preparations done ahead of the cruise was very helpful
Cons:
Recommended: Yes
All went very well. From picking up luggage in Fairbanks to delivering luggage to airport in Vancouver, BC. Nothing got lost or misplaced. Very effecient.
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Cruising
July
Pros:
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Recommended: Yes
Everything was great. Everyone was so helpful
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Grand Princess
June
Pros: Small number of passengers
Cons: Entertainment options felt limited
Recommended: Yes
The Grand was a great ship for Alaska, allowing it up cliser to glaciers. But for a warm vacation, i would want a bigger ship with more options.
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Great Ship and Itinerary
March
Pros: Nice ship, friendly staff, good food and entertainment.
Cons: Despite all precautions, I got Covid
Recommended: Yes
The ship safety protocols were good, but i got Covid and had to quarantine the last day and disembarkation was completely apart from the passengers who were well. They did a good job and got us off the ship safely and quickly. There are still a few organizational/training details to work out on board the ship, but overall it went very well. In my opinion Hawaii is missing some of it's usual Aloha. it is understandable because of the pandemic shut down. They are just now opening up to visitors, but rental car availability, private tours, taxis and Uber were mostly non-existent. If you want an excursion, best to book it on board the ship early so you won't be disappointed. They sold out fast. .
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Our cruise
November
Pros: Everything was perfect. Their health etiquette was admirable and we felt safe throughout our cruise.
Cons: There were none
Recommended: Yes
It was a once in a lifetime experience: As we boarded we were told that there were only 200 passengers on the ship, which can hold up to 2600 passengers. So, we had our own private yacht. Princess did not reduce service, instead when ordering a drink you had 3 waiters running over to your table. They did not skip on entertainment nor food, which we admired. Hats off to Princess. for making our cruise so enjoyable, thank you.
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Coastal Cruise (Southern)
January
Pros: Food is great
Cons: No comment
Recommended: Yes
We enjoyed the trip although it is very short (5 days) It’s just relaxation for us.
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Grand princess
October
Pros: Excellent food. Shipped look very nice. Employees very helpful. Professional captain. Everything seemed in order.
Cons: Cruise director was very low energy and looked like he wanted to be anywhere else. Entertainment was less than in previous cruises. They seem to be cutting back on the number of shows.
Recommended: Yes
Overall a very good experience. I would recommend it.
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experience
October
Pros: good food and intertainment and good service
Cons: elevators not always working
Recommended: Yes
during one night our air conditioning was out half the night which made it very uncomfortable. Also not told where to meet to obtain a wheel chair . Had to find out on our own. Was told earlier that a message would be sent to us about it.
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A wonderful experience.
September
Pros: Fun, comprehensive and interesting.
Cons: None.
Recommended: Yes
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Alaska
September
Pros: The places we stop were beautiful enjoyed it very much
Cons: Food
Recommended: Yes
Food was served lukewarm and the ribeye was very tough
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Glacial Delights
June
Pros: Gracious staff, good food, excellent ports, friendly people throughout.
Cons: Absolutely none.
Recommended: Yes
Every member of the crew with whom I had contact was friendly, helpful and seemed to really enjoy what they did. Crooner's and Wheelhouse were particular favorites, mainly because of the staff. Say hello to Vish, Bon(?) and Stephon. Very much enjoyed watching the dancing to the excellent and joyful music of the Larry Morgan Trio. Hi to Larry, Pete and Ruben. First time for art auctions. They were great fun. The tribute to Whitney Houston was excellent. Cruising Tracy Arm was a glorious experience. I had previously seen Mendenhall and Hubbard, but it was my first time seeing Endicott Glacier. Easily the most beautiful of the three. At least in my opinion. A truly wonderful experience all around.
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My Great Vacation and 2 time on Princess
March
Pros:
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Recommended: No
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Mexican Riviera cruise
March
Pros: The staff were all very helpful and friendly
Cons: There was a lot of painting going on during the trip...the smell of the paint was annoying at times.
Recommended: Yes
none
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Grand Time on the Grand Princess
February
Pros: Smooth operation, fine food, professional staff
Cons: Too many "Art Auctions" One would have been sufficient
Recommended: Yes
The art actions, and the ongoing promotions surrounding them, were irritating. All staff were very professional and efficient. Accommodations met or exceeded all expectations. The excursions were enjoyable and informative.
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Great trip
February
Pros: Top dining and staff. Comfortable mini-suite
Cons: Ship is OLD. Cabin TV system VERY dated and horrible.
Recommended: No
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Hawaii cruise
January
Pros: Great Ship
Cons:
Recommended: Yes
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Grand Princess
January
Pros: San Francisco- Close to home
Cons: Getting old. Could use a facelift.
Recommended: No
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Our Rejuvenate Trip to Mexico
January
Pros: The staff were great.
Cons: Nothing
Recommended: No
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almost all good reviews
November
Pros: service people are great and food is very good.
Cons: shore excursion was poorly organized and greatly overpriced.
Recommended: Yes
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Princess cruise
October
Pros: Perfornances great. George the dancer was exceptional. Ty the comedian was great. Please note on Patter that children should not be there. He was great. Steve Moris also great. Every thing was great.
Cons: None
Recommended: No
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7 DAY COASTAL CRUISE
September
Pros: EXCELLENT CRUISE.....EXCELLENT SERVICE..FOOD.....
Cons:
Recommended: No
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whales, Beautiful sunsets and good food!
October
Pros: entertainment, chiefs, friendliness of all staff!
Cons: too many choices...
Recommended: Yes
I liked this ship - I liked the smaller size- sorry to hear our voyage was its last. I think it still has a few good years left:)
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Alaska for a second time.
August
Pros: The food was extra special.
Cons: Mattress to soft on bed
Recommended: No
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Amazing trip experience
July
Pros: staff are always smiling and joyful, excellent food, very clean environment, safe environment for families, professional entertainers
Cons: Internet very expensive
Recommended: Yes
It was exciting, adventurous, scenic and relaxing all at the same time.
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lovely cruise to Hawaii
April
Pros: comfortable, friendly staff and crew, plenty of activities for any age,
Cons: needs some updates, walking deck risky for older passengers, public restrooms to be in working order
Recommended: Yes
Overall very enjoyable! The mattresses and bed very nice and comfy. A few more updates would be helpful. Some furniture and carpet older and dirty.
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Mexican Cruise
February
Pros: Food, shows and service
Cons: Mini suite doors not wide enough for a walker.
Recommended: Yes
no others
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Cruise from 1/12/18 to 1/22/18
January
Pros: excellent service by all of your staff, great food
Cons:
Recommended: Yes
We had Jundee Arrirat & Nilo Manahan as our servers in the diningroom for dinner each night. They both did an exceptional job, very good at providing service. Always attentive and friendly. We also had a server by the name of Santiago Bustamante, he also provided very good service, and was always so friendly and helpful.
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My Review
January
Pros: Very good staff and entertainment
Cons: Ship is showing its age. Many piping leaks on deck 8
Recommended: Yes
Ship was good, Vista lounge was always freezing cold. Lots of leaking pipes on deck 8. Nice cruise. Clean.
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Princess coments
October
Pros:
Cons:
Recommended: Yes
We had one day of hot showers, the rest were lukewarm or cold. The staff tried to fix it but never could. Also, some of the activities were canceled but no one was notified so people showed up but there was no one there to play the game. Food was ok .
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grand princess
October
Pros: great
Cons: none
Recommended: Yes
I would recommend
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Facelift
October
Pros: Wonderful staff
Cons: Needs updating, seats, rugs, etc
Recommended: Yes
Had a great trip, but the Grand Princess is looking old in some areas of the ship
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California Coastal Adventure
October
Pros: Great value, fine ship and crew
Cons: SLOW internet!
Recommended: Yes
Overall a great ship. Great value, very attentive crew and really enjoyable entertainment and the food was terrific!
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Outstanding
October
Pros: Excellent Entertainment Great Shows
Cons: no visability of the Captain or hes officers on formal except certain events
Recommended: Yes
It was an great cruise except i did not get an invitation to the repeaters party plus in my opion the Captain had a bad attitude you could not meet the singers and dancers
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10 DAY CRUISE TO ALASKA
September
Pros: Very convenient going out of San Francisco,nice suite, decent food, excellent weather.
Cons: Too many people, many of whom disregard any dress code, even on formal nights. For example, on a formal night in Sabatines, a specialty restaurant charging an extra $58 per couple, one man came in a T-shirt that' looked like a G-I undershirt.
Recommended: Yes
The passengers looked like a cross-section or poor people to well-to-do. This is definitely a blue-collar cruise for the most part.
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OK
September
Pros: The Steak Huse "Crow Grille" is Great
Cons: Filling out the Personalizer Form is a Wast of time, NO one looksat it.
Recommended: Yes
Prices up, Service Down.
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Personal
April
Pros: Great
Cons: very cold in the vista longe some had to get blankets so cold
Recommended: Yes
your top servers Botticelli Dining Room Ariel & Crisanto a # 10 crown Grill mirko JoJovic #10 almira alboladora #10 and in the lido room Romeo Deleon Marlon Pagsisihan Will dedase & Alvin Lianko all #10 Last but lest in the Explorer Lounge Suzanna Topalovic outstanding #10 Also head waiter Crown Grill
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Shien
February
Pros:
Cons:
Recommended: Yes
Best Value
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Shien
February
Pros:
Cons:
Recommended: Yes
Best Value
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wonderful
February
Pros:
Cons:
Recommended: Yes
We had an amazing trip. I have special dietary needs. We met with the head waiter and I was taken care of in a way that made me feel special and not at all like I was being difficult. Don't be shy about stating your needs.
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hawaii
January
Pros: ok
Cons: food on the ship could be much hotter
Recommended: Yes
none
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Hawaii Bucket List Cruise
November
Pros: Weather was fabulous at the islands, the beach on Kaui was the best memory made for this trip.
Cons: So late in the fall, sail date of Oct 29th, the weather was fairly cool on our sea days so hanging out by the pool was not an option.
Recommended: Yes
Our wait staff were fabulous. Jhonathan and Sinela were so friendly and welcoming and granted our every wish for our meals. All service was with a warm smile and very accommodating. They truly make the evening meal a very big part of an enjoyable cruise.
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shipboard review
November
Pros: good food and entertainment as well as great cabin employee
Cons: elevators
Recommended: Yes
Certainly worth the expense
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Grand princess
October
Pros: Food and staff
Cons: Activities were not for us...
Recommended: Yes
More zumba, more yoga and free yoga. Less sales pressure from free massages. We were not interested in shopping spree.
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Roger Johnson Review
October
Pros: Food, Entertainment, Comfortable room
Cons: Tours too expensive, too many people crowding photo area, no organized bridge game
Recommended: Yes
Enjoyed the trip very much.
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Overall, we had an enjoyable time but there could be some imprrovements
October
Pros: The food seems to be very salty and the meet is usually overdone and dry
Cons: The dining room staff , especially the head waiter, Daniele, is very professional and accomodating but the service is a bit slow.
Recommended: Yes
We are repeat passengers and always travel with Princess. I was not impressed with the food quality . It seems that there have been some cut-backs and some of the staff is, at times, not as friendly as they should be. I find this at the boutiques more often then in other departments. They are at times very abrupt and not as professional as they should be.
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A "Grand" ship!
October
Pros: Good size, easy to get around, terrific staff and great itineraries
Cons: Getting older will need a refit soon
Recommended: Yes
Overall the Grand Princess is a terrific option, especially for those of us that live in the San Francisco Bay Area. Year round itineraries, great value and overall and excellent choice for a cruise.
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cruising the coast
October
Pros: good ports, easy trip
Cons: food
Recommended: Yes
we felt the food in the dinning room was not as good as usual both in terms of choices and taste. the couches in the mini-suites needed replaced we did not take advantage of the entertainment
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grand princess
October
Pros: ship was excellent crew were great vacation woderful
Cons: none
Recommended: Yes
sailed one the Grand before always and excellent expierience
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Wonderful trip
September
Pros: Good weather, Good food,Meet many interesting people, from all over the world
Cons:
Recommended: Yes
We are so luck to be able to travel out of San Francisco. Thank you Princess Cruise Co.
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Cruise insidepassage to Alaska
September
Pros: Great ports
Cons: Port stops not long enough
Recommended: Yes
Enjoyed the Cruise
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San Francisco to Alaska
August
Pros: A very well run ship. All the staff excellent. Food, and ports of call very good.
Cons: The ship looks a little "tired" and could do with some refurbishing.
Recommended: Yes
I very much enjoyed the cruise. I had to pick my times for going to the Horizon Court as often there were not enough seats available. However, several times we went to the Dining Room for breakfast or lunch. I would have liked to have a duplicate bridge game in the afternoons. I particularly enjoyed the day in Glacier Bay.
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Old But Still Enjoyable To Travel On
August
Pros: International Cafe, Derek Floyd (entertainer), Wait staff, Room Steward, Waffle Booth, Friendly and helpful service desk, waiters, servers in buffet, etc. People on board were friendly.
Cons: Ship is old but clean. We were told it was going into dry dock in December 2016. It can use updating. Price of tours is high.
Recommended: Yes
We enjoyed our cruise but if you have traveled on Crystal this ship is not the same. Princess prices are quite good so with that goes less in amenities. Food overall is good but like all the ships they are cutting back on what is offered. For example: Princess has always offered beef medallions as something you could order every day. On this trip, the only beef selection available every day at dinner was a hamburger. On my evaluation to Princess I commented about the change. Hopefully they will reinstate the beef medallions.
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Dreams really do come true
August
Pros: the wonderful staff! really enjoyed the art auction quite knowledgeable docent
Cons: an excursion was cancelled due to fog no ones fault but so disappointing
Recommended: Yes
This was our very first cruise together enjoyed every aspect of our travels to Alaska We felt so very cared for and spoiled ...the meals were incredible and the service was most accommodating The entertainment on board was fabulous We enjoyed having the bouquet stay fresh for the entire week in our mini suite Thank you thank you thank you for such wonderful memories Our next cruise will definetly be with Princess Cruises
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Alaska
July
Pros: Food
Cons: No bridge
Recommended: Yes
Lovely time. Great weather. Smooth sailing.
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San Francisco to Alaska and Back in 10 days
June
Pros: The food and entertainment was all first class, as well as the excursions we took (booked through Princess).
Cons: Getting our luggage onto the ship was a pain. Once we got our bags out of the car and were on the curb the porters would not come an help with our bags until I went to intercept one and waved my money. We and everyone else in line were really unhappy with them.
Recommended: Yes
This was our first cruise. It was everything we had hoped for and then some. The shipboard entertainment and games were outstanding. We thoroughly enjoyed meeting new people, especially those who were at our table with the traditional dining we selected. We wish we could have afforded a stateroom with a balcony...that would have been really nice, but we were not unhappy with our small interior stateroom. Maybe another time we can get a room with a balcony so we can enjoy the scenery from our room.
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We Loved Everything on the Grand Princess!
June
Pros: Great service, attentive staff, relaxing environment
Cons: Ports of call were too short!! The sofa/bed couch in the mini suites are too small and uncomfortable.
Recommended: Yes
This was our family cruise (12 of us) and our first time traveling on Princess Cruises, and we were not disappointed. There were a couple of glitches, but the Princess staff remedied them very quickly. For instance, my grandson and nephew had an uncomfortable first night sleeping on the sofa/bed in our mini suites. The next morning my sister and I went down to the Purser's desk and complained that the sofa/bed was too small and uncomfortable. They immediately sent a supervisor to our cabins to help resolve our complaint. She had roll-away beds brought in, and had the steward make up the beds every night using the roll-away as an extension. It worked perfectly! We were very satisfied with the attention and great service that we received. The ports of call were too short! It would seem that on a 10-day cruise that we would have more time on land. I wish we could have spent more time in Ketchikan. It seemed like we left the ship and had to return almost immediately. We did not have enough time to explore Ketchikan. Victoria was another short stop over. We bought the "Hop on, Hop off bus" that took 90 minutes to go around Victoria. Thank goodness we decided to stay on the bus otherwise we would not have seen anything of Victoria. There wasn't enough time to hop off and hop on to see anything before we had to get back to the ship!
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a GRAND Time
June
Pros: Size, only 2606 Passengers and 1100 crew, a good fit. She is scheduled for dry dock in December 2016.
Cons: she is old and worn, closets and shelves are very small, many room stewards are new and not well trained but clean.
Recommended: Yes
Very Good Theater layout, Marvelous entertainment, comfortable ship, Super bar people, good gym but the steam and sauna are outside, BAD! Food is better than O.K. but the 3 speciality dining rooms are Fantastic. She is only 300 people less than the Caribbean but much tighter in the Balcony rooms. Hopefully, the dry dock will include NEW CARPETS, DRAPES, CHAIRS (stained). Also Hopefully much of he staff will remain as they are very good; except for the less than fully trained room stewards.
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Inside passage to Alaska May 31st through June 10th
May
Pros:
Cons:
Recommended: Yes
The rooms are very very small, claustrophobic,
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Inside passage to Alaska May 31st through June 10th
May
Pros:
Cons:
Recommended: Yes
The rooms are very very small, claustrophobic,
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My review of grand princess
June
Pros: The room,entertainment the raphsody trio were great,the food was unbelievable I gained 15 pounds unfortunately everybody was really nice and friendly
Cons: The no smoking on balcony having to go the 15th floor to smoke outside
Recommended: Yes
The smoking aside I will be traveling with princess again
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FANTACTIC TRIP
May
Pros: LOVED THE MINI-SUITE WITH BALCONY ... AND EVERYTHING ELSE
Cons: WOULD HAVE BEEN NICE TO HAVE MORE TIME IN CANADA
Recommended: Yes
A WONDERFUL TIME, TOP FOOD, TOP SERVICE... THE GYM IS ON THE SMALL SIZE.. BUT I DON'T SEE ANY ROOM FOR THEM TO ENLARGE IT... SO GET THERE EARLY... WE WOULD DO IT AGAIN....
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Alaska Adventure
May
Pros: Great hardworking crew, excellent service, relaxing!
Cons: Buffet food lacked variety, flavor, and correct temperature on foods.
Recommended: Yes
Outside of a poor buffet the food in the resturants were very good. Tip... Don't miss the 3pm tea it was very nice. My husband was resistant and regretted not going everyday.
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Grand Princess
May
Pros: The friendliness of the staff
Cons: Large ship
Recommended: Yes
We prefer a smaller ship than this very large one. We liked the "any time" dining rather than the traditional dining because we met many different and interesting people.
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Frank Segreto
May
Pros: Excellent service all around.
Cons: We would prefer to have free soda and water like the Disney cruises
Recommended: Yes
Excellent experience
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Pacific Coastal Cruise
March
Pros: Easy check-in and boarding, easy access to pier, relaxing cruise
Cons: Maitre'ds in DaVinci Dining room not friendly but wait staff very good
Recommended: Yes
Nice to have International Café open 24 hrs.
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Second cruise on the Grand Princess
March
Pros: Long sea days to just relax and excellent dining.
Cons: Weather was cold and rough going over and coming back
Recommended: Yes
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Great cruise
February
Pros: Great food, Entertainment. Very organized getting on & off & for tours.
Cons: Itinerary not exciting.
Recommended: Yes
Weather great.
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Great cruise
February
Pros: Nice staff, clean and comfortable
Cons: Some entertainment was not very good.
Recommended: Yes
We would cruise Princess again.
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Grand princess
February
Pros: Friendly staff, helpful, seemed sincere,
Cons: Coffee on Liddo deck never seemed hot. One staff person (off duty but in pool area for training) wearing a tee shirt with very offensive word on it??
Recommended: Yes
I did notice that someone finally told him to remove the shirt. Totally understand that feeding that many people must be daunting but my breakfast was never hot, even under the warming lights (Liddo deck). The evening meals (Michelangelo) were excellent ( in my opinion)
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Grand to Hawaii
January
Pros: Great Cruise
Cons: Poor Service in the Piazza
Recommended: Yes
Ship has a new ACD called Colgate, "Made in China". He is energetic and fun to be around. Overall great experience, ship could use upgrading, and the Piazza Servers need upgrading. Great food and drink with outstanding wait staff.
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none
November
Pros: the whole cruise
Cons: missing three ports
Recommended: Yes
princess very generous in compensating for missing ports. cruise went smoothy after honolulu
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Very good
October
Pros: Great service!
Cons:
Recommended: Yes
Great
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Caribbean Cruise
October
Pros: Great sites to stop at.
Cons:
Recommended: Yes
Make sure you have Robert Cooper book your Cruise. He is amazing.
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Grand Princess
October
Pros: Ease of embarking and debarking w/Hal in a wheelchair, great,
Cons: Condition of ship, entertainment,reservations, etc.
Recommended: Yes
I thought the condition of the ship had gone down. In the hallways and waiting for the elevators there were strange odors, like bad cleaning stuff. carpets need a good cleaning. Reservations for dinner. Too difficult to get thru to, always busy. Never did get to eat in the Crowm Grill. Anytime dining worked well. Again, we were never able to secure a table thru reservations but found by going down at 5:30 there never was a wait problem. one entertainer was so bad everyone was complaining. All that said, we had a lovely trip.Hal did very well. Smoothest cruise ever.thanks, Shirley
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California coastal cruise (7 days RT San Francisco)
October
Pros: food was good
Cons: lack of enrichment lectures
Recommended: Yes
main entertainment is now 35-45 minutes, instead of the 50-60 minutes on previous Princess cruises. Dress now is quite informal; even on 'formal nights' people come to the dining rooms in very informal attire.
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The best time of my Life!
October
Pros: Everything!
Cons: Would have liked more time at each port and would like to meet the Captain
Recommended: Yes
Enjoyed everything, Great Food, Great Entertainment, Activities, and especially enjoyed the Cruise Directors staff and presentation on Life at Sea.
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Alaska cruise - 7 Days 5-12 Sept 2015
September
Pros: Onboard entertainment and Cruise director's staff were excellent. I enjoyed the special dining experiences and the formal nights, and the buffet breakfast and lunches were always very good.
Cons: My only other cruise experience was on the Regal Princess in its maiden season on the Grand Mediterranean, and that definitely set the bar very high in every way. The Grand Princess was not quite as glamorous (atrium area, running track) and it was not summertime, so I did not use any of the outdoor/indoor pools. However the Grand Princess entertainment and food services were just excellent, and I enjoyed everything I tried.
Recommended: Yes
I would tell anyone I know that I had a GREAT experience on the Grand Princess and would do it again.
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Alaska--August 2015
August
Pros: The entire experience!! Professionalism, attention to detail of the staff. Shore excursions.
Cons: This was our first experience, and we had zero complaints!!
Recommended: Yes
In a word--outstanding. The Princess experience was everything . . .and more. . that we had hoped for. Alaska is a visual overload, and it should be on everyone's "must do" list at some time.
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Land and Sea Alaska
August
Pros: Wonderful itinerary.
Cons: Time schedules for airline connections.
Recommended: Yes
The trip itself was excellent. Alaska Airline was an unfortunate choice for Princess to make. Airplanes were very late. The person who rebooked us for the later flight, wasn't familiar with the connections in Seattle and therefore booked us on a flight that was to arrive at 2 AM. In actuality we arrived at 12:30 AM as we were rebooked in Seattle. On the return, Alaska booked us for a flight from Vancouver to Seattle ( 30 minute flight) and then from Seattle to SFO. There are plenty of flights from Vancouver directly to SFO without having to wait 3 hours for the flight to leave Vancouver and then race to the the flight for SFO....
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Alaska Cruise
June
Pros: Amazing that a ship this size could get so close to the glaciers
Cons: Not enough common space to sit and enjoy new friendships
Recommended: Yes
Glad we had a room with a balcony, especially on this cruise - beautiful landscape to watch, and an occasional sea animal / bird as well.
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A memorable vacation
May
Pros: Princess cruise is always a good cruise line, people are kind and attentive, the post cruise was well prepared
Cons: The shows were not at Princess standard
Recommended: Yes
I always recomend Princess cruise
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Hawaii via Princess
March
Pros: Excellent embarkation and disembarking process. Excellent dining room and stateroom staff. Good on board entertainment and lectues
Cons: Poor on board library, and too early start time for shows. The start time didn't allow enough time to get from the early dining to the early showf
Recommended: Yes
Overall this was an excellent cruise with the minor exceptions listed above. The staff was extremely friendly and helpful. During the days at sea between L.A. and Hawaii there was a very good lecture series on the Hawaiian Islands that we would be visiting and a very good talk regarding the Pearl Harbor attack.
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grand princess cruise
February
Pros: activities and staff
Cons: noise in room
Recommended: Yes
Had a large thumping sound in room but was finally fixed. Everyone was so kind and helpful.
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Mexican Riveria Cruise
January
Pros: Dining Staff ,Cabin staff , Entertainment and tours
Cons:
Recommended: Yes
The pros of the trip have basically made the trip for us a very good experience.
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Mexican Riviera 2015
January
Pros: This is a fun get away with a nice choice of shore excursions and plenty to do.
Cons: Smoking in the casino - the smell permiates other parts of the ship. I would upgrade the ventilation or prevent smoking. It's a nasty outdated and expensive habit.
Recommended: Yes
We have done this cruise in the past and enjoyed it each time. The Sea Day itineraries should be updated for younger folks. Otherwise, the staff was great and made the trip fun. the tours and excursions we reasonably priced and a lot of fun.
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First visit to La Paz and Loreto
November
Pros: All pros
Cons: None
Recommended: Yes
Very much enjoyed this cruise. Just the right combination of sea days and port days. We especially enjoyed La Paz and Loreto as they are not as commercialized as Cabo San Lucas and Puerto Vallarta. Loreto is especially nice. The ship was very comfortable and the public rooms a nice temperature instead of freezing cold.
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Mexico highlights via Grand Princess
November
Pros: Interesting & fun ports; ship's staff professional and personable;
Cons: Dining room staff for "anytime dining" seemed to be too few for the numbers of passengers who were using that option.
Recommended: Yes
Greatly enjoyed the cruise. Port lectures were inconsistent; could have been better. Ports of call were all good choices with interesting and fun things to see and do. Recent redesign of Horizon Court is a plus. As always, ship's staff and crew were professional, skilled, courteous and personable.
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Great Vacation
November
Pros: Everything went smooth
Cons:
Recommended: Yes
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Hawaii extended sea days
October
Pros: sea days
Cons: Sailed in and out of Vancouver
Recommended: Yes
Lousy weather for last 4 days and rough seas
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10 Days at Sea 4 in Hawaii
October
Pros: Wonderful staff and Entertainment
Cons: Too long at sea not enough In Hawaii
Recommended: Yes
We have been on many cruises but never to Hawaii. Usually there are one or two days at sea and then visit the next port in some sort of system for 1-2 weeks. Two days at sea is fine...but 5 is a bit too long. I was busy enough...love crafts, games and music.(I even learned to Hula!)..so no problem. Husband had more of a challenge to find things that interested him. We both enjoyed the stage entertainment and island talks and of course the food. The service was impeccable and the food was good; however the ship is getting very old...saw some water leaks and one side of the buffet was close unexpectedly for a day. The excursions were fine...my fav was a sub ride. Husband's fav was our military/Arizona one on Honolulu. Ya next time we will fly so we have more time in Hawaii...now we know which islands to go to.
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Alaska
September
Pros: relaxing, they did everything for us
Cons: felt the Horizon Court food was a little less appealing than last year
Recommended: Yes
Had a wonderful time - would sail on Princess again - and would do the Alaska trip again
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Inside Passage-Alaska
August
Pros: The Grand Princess Staff was great, as was the service. I especially enjoyed the special cocktail party for the
Cons: Some furniture needed updated and there was too much talk about
Recommended: Yes
It was an enjoyable cruise, but unfortunately the weather was not so nice. The main themem seemed to be about what we could "buy" in port, instead of what we could "see" in port. Sad.
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Dream vacation
September
Pros: Service was terrific from everyone on board from check in to check out! We met many wonderful people from all across the USA and the world. Thanks for the great weather as well!
Cons: I wish there had been more daylight time in Victoria! However,, it is beautiful at night!
Recommended: Yes
Some vacations that you plan and dream about for a long while fall short of expectations in reality. However, this cruise far exceeded my hopes and dreams!
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Alaska with Grand Princess
August
Pros: Lovely wrap around promenade. Very friendly dining staff. Good string quartett
Cons: Painfully noisy giant television screen on upper deck
Recommended: Yes
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Great cruise - Alaska
August
Pros: Beautiful weather
Cons: None
Recommended: Yes
We had a fabulous time! Did Everything we wanted to do while on the ship. Entertainment was fabulous
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Grande Princess
August
Pros: wonderful service, lovely ship, delicious food
Cons: Not a one
Recommended: Yes
delightful ship...even wonderful weather
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First Time Cruisin
August
Pros: Everything including the weather!
Cons: Ate too much! Not enough time in Victoria.
Recommended: Yes
This cruise had everything we expected and then some. We had a group of 8 who got together frequently and also did many individual activities. There was almost too much to do at times.
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Alaska 8.2014
August
Pros: mini suite were great. Tracy Arm excursion and White pass Excursions were terrific.
Cons: Many of the staff did not seem to like their jobs and were not very friendly, as a general statement. However, there were several that were extraordinay.
Recommended: Yes
Food was fine.. .but not much better than that. Staff needed to be have a more positive attitude toward their work. Mini Suite was wonderful. cleanliness was very good. Entertainment was very good. Excursions were great. Tracey Arm was exceptional and a MUST. White Pass excursion was also wonderful....train ride was a MUST... too much time at the Musher lunch..but enjoyed the dogs and musher. It could have been a hour shorter and then spend a bit of time in Skagway.
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Alaska 7 days - Seattle Inside Passage
July
Pros: Leaving from Seattle instead of Vancouver, ground transportation & services, great food.
Cons: Hated all the onboard sales especially from Spa & pseudo-medical-cosmetic treatments. Waste of paper and printing.
Recommended: Yes
Great cruise, outstanding service from cabin steward although the cabin itself needs a bit of updating and deep carpet cleaning, dining services were excellent with an incredibly amazing pastry chef! Naturalist on board was very good and insightful, his lecture and slides given in the Princess Theater were fabulous.
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Alaska cruse
July
Pros:
Cons:
Recommended: Yes
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Excellent
July
Pros: Food, Sevice Staff, Entertainment, Comfortable Bed
Cons: Main dining room breakfast hours too short. Adult Sanctuary Fee.
Recommended: Yes
What an amazing cruise experience on the Grand Princess. The food, the staff, the entertainment were all top tier. This was a vacation where you felt Princess Cruise Line truly wanted you to have the best vacation experience.
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2014 Cruise
July
Pros:
Cons:
Recommended: Yes
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Best vacation EVER!!
July
Pros:
Cons:
Recommended: Yes
We enjoyed our entire trip.......EVERYTHING was perfect!! Wife's third cruise, Hubby's 15th cruise.......we loved it!!
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Alaska Cruise
June
Pros: Excellent Cruise
Cons: Too Short
Recommended: Yes
Excellent Cruise--Activities were great
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Cruise round trip to Hawaii
April
Pros: The staff and crew are very professional and always helpful. We have been so impressed with the consistancy of this part of Princess. They are slowly starting to refurbish the ship, and that is very good
Cons: The ship is getting worn looking in certain areas. The chairs in almost all public areas need to be replaced, they are so very worn, including the dinning room.
Recommended: Yes
The round trip to Hawaii from San Francisco is such a pleasure as far as travel is concerned. Since we live in the Bay area, it takes away the flights and all the stress involved with the travel to get to the ship ordinarily. We just get a ride up to the port and we are there!
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Not enough help from cabin steward.
May
Pros: Good food.
Cons: Could increase staff.
Recommended: Yes
Cabin steward was very distant and not friendly at all. He was slow to respond to every request. The dining room help was very good.
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Pacific Coastal Cruise
May
Pros: Staff, activities, production shows
Cons: Not being able to dine by myself without waitiing.
Recommended: Yes
The 4-day Princess cruises work nicely into my personal and business schedule. This cruise did not disappoint me--even with the cancellation of the Astoria destination. I travel by myself and there were plenty of activities when I wanted to be with people and my stateroom was nice enough that it was a welcome refuge when I wanted to be alone.
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Hawaiian Cruise
May
Pros:
Cons:
Recommended: Yes
Over all reaction is that the cruise was a good experience. The food was very good. Several bath rooms only had one toilet and this caused lines and anxious customers.
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Great cruise to Hawaii via San Francisco
May
Pros: Who doesn't love a cruise? Princess is very professional and gives a lot of attention to detail.
Cons: The ship is just starting to show some minor signs of wear and will probably need to be dry-docked again before too long for a good spiff-up.
Recommended: No
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Grand Princess - Hawaiian Islands
April
Pros: Very Senior friendly. Services provided are excellent.
Cons: Minor. Change new bulb, switch in the stateroom, repaired immediately.
Recommended: No
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California Coastal cruise
April
Pros: excellent and professional all around services
Cons: dinner rolls not up to par compared to previous cruises
Recommended: Yes
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